{"id":6883,"date":"2021-04-13T08:18:43","date_gmt":"2021-04-13T06:18:43","guid":{"rendered":"http:\/\/www.3d-skenovani.cz\/?page_id=6883"},"modified":"2024-08-02T08:47:13","modified_gmt":"2024-08-02T06:47:13","slug":"popis-maintenance","status":"publish","type":"page","link":"https:\/\/www.3d-skenovanie.sk\/s\/zakaznicka-sekcia\/popis-maintenance\/","title":{"rendered":"Popis Maintenance"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Firma Creaform pon\u00faka dva typy maintenance:<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1) BASIC pl\u00e1n<\/strong><\/h3>\n\n\n\n<p>BASIC pl\u00e1n je z\u00e1kladn\u00fd variant pon\u00fakan\u00fd maintenance firmou Creaform. Prim\u00e1rne je ur\u010den\u00fd pre z\u00e1kazn\u00edkov vlastniacich softv\u00e9r firmy CREAFORM ako VXelements, VXinspect, alebo VXmodel. M\u00f4\u017ee by\u0165 ale aj vhodnou alternat\u00edvou v pr\u00edpade, ke\u010f m\u00e1 z\u00e1kazn\u00edk obmedzen\u00fd rozpo\u010det, a napriek tomu by r\u00e1d udr\u017eoval zariadenia a programy aspo\u0148 pod z\u00e1kladnou maintenance.<br>Napriek tomu, \u017ee t\u00e1to maintenance \u010disto softv\u00e9rov\u00e1, mo\u017eno novo tento variant nav\u00fd\u0161i\u0165 o z\u00e1kladn\u00fa kalibr\u00e1ciu, ktor\u00e1 sl\u00fa\u017ei pre kontrolou presnosti a re\u00e1lneho stavu zariadenia.<\/p>\n\n\n\n<p>\u010co je zahrnut\u00e9 v maintenance BASIC:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Aktualiz\u00e1cia programov<\/strong> VXelements, VXmodel, VXinspect<\/li>\n\n\n\n<li><strong>\u0160tudijn\u00e9 materi\u00e1ly<\/strong>      prostredn\u00edctvom Customer Center v\u00fdrobcu (<a href=\"https:\/\/creaform3dinternal.learnupon.com\/users\/sign_in\">LearnUpon<\/a>)<\/li>\n\n\n\n<li><strong>HOTLINE<\/strong> \u2013 prv\u00e1 reakcia emailom, alebo telefonicky do 24h (podpora 24\/5 od Creaform). V pracovn\u00e9 dni 8:00-16:30 technick\u00e1 podpora od firmy SolidVision.<\/li>\n\n\n\n<li><strong>Platnos\u0165 podpory<\/strong>: 12 mesiacov<\/li>\n<\/ul>\n\n\n\n<p>Pre viac inform\u00e1ci\u00ed a konkr\u00e9tnu cenov\u00fa ponuku pros\u00edm kontaktujte na\u0161u <a href=\"https:\/\/www.3d-skenovanie.sk\/s\/kontakt\/\" title=\"\">technick\u00fa podporu.<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2) SELECT pl\u00e1n <\/strong><\/h3>\n\n\n\n<p>SELECT pl\u00e1n nahr\u00e1dza predch\u00e1dzaj\u00face varianty Complete a Complete PLUS.<\/p>\n\n\n\n<p>Ide o komplexn\u00fa z\u00e1ruku na skenovacie zariadenia a aktualiz\u00e1cie pre zak\u00fapen\u00fd softv\u00e9r firmy Creaform. Ako u\u017e n\u00e1zov SELECT napoved\u00e1 nov\u00e1 maintenance je novo flexibilnej\u0161ia, lep\u0161ie sa prisp\u00f4sob\u00ed potreb\u00e1m z\u00e1kazn\u00edkov a pon\u00faka r\u00f4zne varianty a kombin\u00e1cie slu\u017eieb presne pod\u013ea potrieb z\u00e1kazn\u00edkov.<\/p>\n\n\n\n<p>Novo sa v ponuke objavuj\u00fa <strong>pevn\u00e9 a volite\u013en\u00e9 polo\u017eky<\/strong> maintenance.<br>V&nbsp;<strong>pevn\u00fdch polo\u017ek\u00e1ch<\/strong> s\u00fa slu\u017eby ako z\u00e1ruka, aktualiz\u00e1cia, technick\u00e1 podpora, alebo zr\u00fdchlen\u00fd servis do 10 pracovn\u00fdch dn\u00ed.<br><strong><br>Volite\u013en\u00e9 polo\u017eky<\/strong> sa \u010falej prisp\u00f4sobuj\u00fa potreb\u00e1m jednotliv\u00fdch z\u00e1kazn\u00edkov. Ak m\u00e1 z\u00e1kazn\u00edk napr\u00edklad nastaven\u00e9 kalibr\u00e1cie s dvojro\u010dnou alebo trojro\u010dnou frekvenciou, v medziobdob\u00ed polo\u017eku kalibr\u00e1cie vynech\u00e1 a zlacn\u00ed si t\u00fdm cenu maintenance pre ten dan\u00fd rok. Rovnak\u00fdm sp\u00f4sobom funguje aj mo\u017enos\u0165 zapo\u017ei\u010dania n\u00e1hradn\u00e9ho syst\u00e9mu od v\u00fdrobcu. Pokia\u013e z\u00e1kazn\u00edk vie, \u017ee dan\u00fd rok bude kalibrova\u0165 a na obdobie kalibr\u00e1cie bude potrebova\u0165 n\u00e1hradn\u00fd syst\u00e9m, do maintenance si polo\u017eku jednoducho prid\u00e1. V\u00fdhodou je teda flexibilita nielen v pon\u00fakan\u00fdch slu\u017eb\u00e1ch, ale aj v cene obstaran\u00e9ho bal\u00ed\u010dka maintenance.<br><br>K tomuto pl\u00e1nu&nbsp;<strong>je mo\u017en\u00e9 dodato\u010dne zaobstara\u0165 slu\u017ebu OPC<\/strong>, Ktor\u00e1 kryje po\u0161kodenie zariadenia zavinen\u00e9 neodbornou manipul\u00e1ciou, alebo p\u00e1dom.<\/p>\n\n\n\n<p>Pre viac inform\u00e1ci\u00ed a konkr\u00e9tnu cenov\u00fa ponuku pros\u00edm kontaktujte na\u0161u <a href=\"https:\/\/www.3d-skenovanie.sk\/s\/kontakt\/\" title=\"\">technick\u00fa podporu.<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"672\" src=\"https:\/\/www.3d-skenovanie.sk\/wp-content\/uploads\/2024\/03\/prehled-CCP-CJ-final-1024x672.jpg\" alt=\"\" class=\"wp-image-9765\" srcset=\"https:\/\/www.3d-skenovanie.sk\/wp-content\/uploads\/2024\/03\/prehled-CCP-CJ-final-1024x672.jpg 1024w, https:\/\/www.3d-skenovanie.sk\/wp-content\/uploads\/2024\/03\/prehled-CCP-CJ-final-300x197.jpg 300w, https:\/\/www.3d-skenovanie.sk\/wp-content\/uploads\/2024\/03\/prehled-CCP-CJ-final-768x504.jpg 768w, https:\/\/www.3d-skenovanie.sk\/wp-content\/uploads\/2024\/03\/prehled-CCP-CJ-final-195x128.jpg 195w, https:\/\/www.3d-skenovanie.sk\/wp-content\/uploads\/2024\/03\/prehled-CCP-CJ-final-470x309.jpg 470w, https:\/\/www.3d-skenovanie.sk\/wp-content\/uploads\/2024\/03\/prehled-CCP-CJ-final-143x94.jpg 143w, https:\/\/www.3d-skenovanie.sk\/wp-content\/uploads\/2024\/03\/prehled-CCP-CJ-final-488x320.jpg 488w, https:\/\/www.3d-skenovanie.sk\/wp-content\/uploads\/2024\/03\/prehled-CCP-CJ-final-193x127.jpg 193w, https:\/\/www.3d-skenovanie.sk\/wp-content\/uploads\/2024\/03\/prehled-CCP-CJ-final-487x320.jpg 487w, https:\/\/www.3d-skenovanie.sk\/wp-content\/uploads\/2024\/03\/prehled-CCP-CJ-final-24x16.jpg 24w, https:\/\/www.3d-skenovanie.sk\/wp-content\/uploads\/2024\/03\/prehled-CCP-CJ-final-36x24.jpg 36w, https:\/\/www.3d-skenovanie.sk\/wp-content\/uploads\/2024\/03\/prehled-CCP-CJ-final-48x32.jpg 48w, https:\/\/www.3d-skenovanie.sk\/wp-content\/uploads\/2024\/03\/prehled-CCP-CJ-final.jpg 1234w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<p>V\u0161etky pl\u00e1ny maintenance kryj\u00fa v\u017edy z\u00e1vady, technick\u00e9ho charakteru, a to ako na software, tak v pr\u00edpade SELECT pl\u00e1nu na zariadenie samotn\u00e9.<\/p>\n\n\n\n<p><strong>Maintenance sa nevz\u0165ahuje na<\/strong> spotrebn\u00fd materi\u00e1l, ktor\u00fdm s\u00fa myslen\u00e9 reflexn\u00e9 zna\u010dky a tie\u017e pr\u00edslu\u0161enstvo na meranie sondou. (<em>HandyPROBE AND MetraSCAN 3D TARGET ACCESSORY KIT a PROBE ACCESSORY KIT<\/em>)<\/p>\n\n\n\n<p>Maintenance sa nevz\u0165ahuje tie\u017e na z\u00e1vady sp\u00f4soben\u00e9 neodbornou manipul\u00e1ciou a p\u00e1dom zariadenia. Na tieto \u00fa\u010dely pon\u00faka Creaform slu\u017ebu OPC, ktor\u00e1 funguje ako poistka na jednu opravu zariadenia za dan\u00e9 obdobie. OPC nie je mo\u017en\u00e9 zaobstara\u0165 samostatne alebo s pl\u00e1nom BASIC, <strong>OPC je mo\u017en\u00e9 zak\u00fapi\u0165 iba ako nav\u00fd\u0161enie z\u00e1ruky u maintenance SELECT<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u010co presne je OPC<\/strong><\/h4>\n\n\n\n<p>Ide o nad\u0161tandardn\u00fa slu\u017ebu na ochranu a zabezpe\u010denie v\u00e1\u0161ho 3D skenera. Slu\u017eba je garantovan\u00e1 priamo v\u00fdrobcom Creaform. <\/p>\n\n\n\n<p>OPC pokr\u00fdva n\u00e1hodn\u00e9 po\u0161kodenie zariadenia zo strany u\u017e\u00edvate\u013ea. V s\u00fa\u010dasnej dobe je maintenance z\u00e1rukou opravy nefunk\u010dn\u00e9ho zariadenia sp\u00f4soben\u00e9 technickou z\u00e1vadou. <\/p>\n\n\n\n<p>OPC navy\u0161uje t\u00fato z\u00e1ruku a rie\u0161i ak\u00e9ko\u013evek po\u0161kodenie bez udania d\u00f4vodu do 10 pracovn\u00fdch dn\u00ed.<br>OPC sa nevz\u0165ahuje na pr\u00edpady tot\u00e1lneho mechanick\u00e9ho zni\u010denia, po\u0161kodenia oh\u0148om alebo vodou.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Podmienky OPC<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>OPC je mo\u017en\u00e9 zaobstara\u0165 iba k zariadeniu pod platnou MNT SELECT <\/li>\n\n\n\n<li>OPC je zria\u010fovan\u00e9 na jeden kalend\u00e1rny rok<\/li>\n\n\n\n<li>OPC sa vz\u0165ahuje na jednu udalos\u0165 a jedno zariadenie za dan\u00e9 obdobie (v pr\u00edpade zariadenia MetraSCAN3D je to po\u0161kodenie bu\u010f skenovacej hlavy MetraSCAN 350\/750\/BLACK alebo referencie C-Track\/ELITE)<\/li>\n\n\n\n<li>Pokia\u013e po\u010das ro\u010dn\u00e9ho trvania OPC ned\u00f4jde k nehode a nie je teda vyu\u017eit\u00e9, OPC zanik\u00e1 bez n\u00e1hrady <\/li>\n\n\n\n<li>OPC nie je prenosite\u013en\u00e9 do \u010fal\u0161ieho roka<\/li>\n\n\n\n<li>Na OPC sa nevz\u0165ahuj\u00fa sez\u00f3nne z\u013eavy<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Firma Creaform nab\u00edz\u00ed dva typy maintenance: 1) BASIC pl\u00e1n BASIC pl\u00e1n je z\u00e1kladn\u00ed varianta nab\u00edzen\u00e9 maintenance firmou Creaform. Prim\u00e1rn\u011b je ur\u010den pro z\u00e1kazn\u00edky vlastn\u00edc\u00ed software firmy CREAFORM jako VXelements, VXinspect, nebo VXmodel. M\u016f\u017ee b\u00fdt ale tak\u00e9 vhodnou alternativou v&nbsp;p\u0159\u00edpad\u011b, kdy m\u00e1 z\u00e1kazn\u00edk omezen\u00fd rozpo\u010det, a&nbsp;p\u0159esto by r\u00e1d udr\u017eoval za\u0159\u00edzen\u00ed a&nbsp;programy alespo\u0148 pod z\u00e1kladn\u00ed maintenance.P\u0159esto \u017ee [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":4473,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"page-templates\/menu-right-page.php","meta":{"_acf_changed":false,"footnotes":""},"filter_oblast":[],"filter_velikost_dilu":[],"filter_aplikace":[],"class_list":["post-6883","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.3d-skenovanie.sk\/s\/wp-json\/wp\/v2\/pages\/6883"}],"collection":[{"href":"https:\/\/www.3d-skenovanie.sk\/s\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.3d-skenovanie.sk\/s\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.3d-skenovanie.sk\/s\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.3d-skenovanie.sk\/s\/wp-json\/wp\/v2\/comments?post=6883"}],"version-history":[{"count":5,"href":"https:\/\/www.3d-skenovanie.sk\/s\/wp-json\/wp\/v2\/pages\/6883\/revisions"}],"predecessor-version":[{"id":10523,"href":"https:\/\/www.3d-skenovanie.sk\/s\/wp-json\/wp\/v2\/pages\/6883\/revisions\/10523"}],"up":[{"embeddable":true,"href":"https:\/\/www.3d-skenovanie.sk\/s\/wp-json\/wp\/v2\/pages\/4473"}],"wp:attachment":[{"href":"https:\/\/www.3d-skenovanie.sk\/s\/wp-json\/wp\/v2\/media?parent=6883"}],"wp:term":[{"taxonomy":"filter_oblast","embeddable":true,"href":"https:\/\/www.3d-skenovanie.sk\/s\/wp-json\/wp\/v2\/filter_oblast?post=6883"},{"taxonomy":"filter_velikost_dilu","embeddable":true,"href":"https:\/\/www.3d-skenovanie.sk\/s\/wp-json\/wp\/v2\/filter_velikost_dilu?post=6883"},{"taxonomy":"filter_aplikace","embeddable":true,"href":"https:\/\/www.3d-skenovanie.sk\/s\/wp-json\/wp\/v2\/filter_aplikace?post=6883"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}